How To Verify Your Google Business Profile In 2023 - 4 Alternative Methods

July 29, 2023

Late last year the free Google Business Profile verification program came to an end leaving many business owners stuck with unverified business profiles.

As customers are always searching for businesses offering certain products or services "near them",

The more often your business shows up in these local search results — the better your chances of attracting them to your business.

Unfortunately, a lot of businesses are not discoverable online.

Without a verified business profile, you're losing customers and money.

Today, I’m sharing 4 alternative methods to help you verify your Google Business Profile in 2023.

Let’s dive in.

How to Verify your Google Business Profile (4 Alternative Methods)

To get your business to show up on Google search, you’ll need to complete the verification process.

While Postcard verification is the most common method of verification, it is no longer effective in 2023.

These 4 alternative methods give you the highest chances of verifying your listing today.

  • Method #1: Verification by Phone Call 
  • Method #2: Verification by Email
  • Method #3: Verification by Video Recording
  • Method #4: Verification by Live Video Call

So if you want to verify your business on Google, you'll love this new guide.

🧠 Building Tip: Follow this guide on how to set up your Google Business Profile to claim your business name on Google and ensure your listing has the best chance of being verified.

Method #1: Google Business Profile Verification by Phone Call 

If your business profile has been in existence for some time, you might see the option to verify your listing by phone call.

Follow these steps to complete the verification via phone call.

Step #1: Sign into your Google Account

Step #2: Find your Google Business profile

Open up Google search from your device and type in the phrase “My business” {Label 1}.

You can also discover other ways to find your Google Business Profile.

An Example Of How To Find Your Google Business Profile From Search

~ An example of how to find your Google Business Profile from Search ~

Step #3: Select a Verification Method

From your dashboard you’ll see your business name on the search bar (Label 2). Click on "Get verified" (Label 3) to view the verification methods available to you.

An Example Of Your Google Business Profile Dashboard

~ An example of your Google Business Profile Dashboard ~

Step #4: Initiate the Call

Verify your number (Label 4) is correct and click on "Call" (Label 5) to start the call.

An Example Of How To Verify Your Google Business Profile By Phone Call

~ An example of how to verify your Google Business Profile by Phone call ~

💡Pro Tip: Ensure you are able to receive calls on the phone number that appears on your screen. Interactive Voice Response (IVR) systems will not get the verification code.

Step #5: Insert the code provided

Enter the 6-digit verification code received from the automated message to complete the Google Business verification by phone call.

How To Insert The Code To Verify Your Google Business Profile

~ How to insert the code to verify your Google Business Profile ~

This verification method is instant

However, there are instances where you might experience processing delays after putting in the code (Label 8)

An Example Of Google Business Profile Verification Processing Delays

~ An example of Google Business profile verification processing delays ~

If this happens, I would recommend waiting 48 hours before reaching out to support.

If your profile is still not verified by then, you can either contact the Google support team,

Or talk to me about the issues you are experiencing by typing your questions in the comment section at the end of the page.

Method #2: Google Business Profile Verification by Email 

If you don’t have the option to verify your Google Business Profile by phone call then try email verification.

In most cases, the option to verify your business profile by email is only available to listings that have been active, on Google Maps, but remain unclaimed.

An unclaimed listing means no verified Google Business Profile exists for a business. Note: Someone else can claim your business name if your business profile is not verified.

To get instant verification using this method, you’ll need to ensure the email address on your verification screen;

  • Is from your domain. Example -  (name@yourbusiness.com)
  • Is the same email listed on your Google Business profile
  • Is active and you can receive emails on it.

This verification process is similar to the Phone call method.

Follow these steps to complete the Google Business verification by email.

Step #1: Sign into your Google Account

Step #2: Go to your business profile. Learn other ways to find your Google Business Profile.

Step #3: Click Get Verified > Email (Verify the email on your screen)

Step #4: Follow the instructions in the email sent to you to complete the verification process.

Method #3: Google Business Profile Verification by Video Recording 

In mid-2023, the option to verify Google Business profiles by video recording became available for some listings.

In most cases, it is the only verification method available.

This verification method entails recording and uploading a video that shows your business’s location, on-site equipment, and proof of management.

The recorded video should also capture outside signs like street names and match your location on Google Maps.

Follow these steps to complete the Google Business verification by Video recording.

Step #1: Sign into your Google Account

Step #2: Go to your business profile. Learn other ways to find your Google Business Profile.

An Example Of How To Find Your Google Business Profile From Search

~ An example of how to find your Google Business Profile from Search ~

Step #3: From your GBP dashboard, Click on "Get verified" (Label 3) to view the verification methods available to you.

An Example Of Your Google Business Profile Dashboard

~ An example of your Google Business Profile Dashboard ~

Step #4: Select a Verification Method

The “Business Video” option will be selected automatically (Label 4) if you do not have other verification methods available to you.

Click “Next” (Label 5) and follow the prompts to record your video.

An Example Of How To Verify Your Google Business Profile By Recorded Video

~ An example of how to verify your Google Business Profile by Recorded Video ~

Step #5: Record your Business Details

Ensure your recording captures all the requirements below. When you’re ready to begin click “Next” (Label 6) to start recording.

Requirements For Google Business Profile Verification By Recorded Video

~ Requirements for Google Business Profile verification by Recorded Video ~

Step #6: Wait for a review

After uploading the video, wait 3 - 5 days for the Google team to review it. This processing time can vary depending on your ability to capture all requirements in your video.

Method #4: Google Business Profile Verification by Live Video

This method of verification isn't available by default on your listing.

A request needs to be made to the Google team to activate this feature on your listing.

This verification method entails getting on a live video call with a Google support team to show your business work area and on-site equipment.

During the live call, you might be asked questions and need to show valid proof of ownership and management. In some cases, you will be requested to show proof of business registration.

If all verification methods fail, then requesting verification by Live Video is the best way to go.

Follow these steps to complete the Google Business verification by Video recording.

Step #1: Get ready for the call

Make sure you have a stable internet connection and you are able to join a video call with your mobile phone.

Be at your business location and be ready to show the Google representative your office/store and any proof of business ownership on the video call.

Step #2: Sign into your Google Account

Step #3: Go to your business profile. Learn other ways to find your Google Business Profile.

Open up a new browser, type in "My Business" or enter your business name in the search bar to open up your business profile and click Get verified.

Step #4: Select Video call  (label 1)Click Next (label 2)

An Example Of How To Verify Your Google Business Profile By Live Video

~ An example of how to verify your Google Business Profile by Live Video - Vanessa Mbamarah ~

Step #5: Initiate the call

Tick the two checkboxes on display (label 3), select your language (label 4), and click Start call (label 5) to start a call with a Google support representative.

Steps To Verify Your Google Business Profile By Live Video

~ Steps to verify your Google Business Profile by Live Video ~

💡 Pro Tip: Once you turn on video verification, use only this method to verify. If you try to complete verification through a different method, you may have to request to re-enable video verification on your listing.

Step #6: Show your business via video call

Answer any question they ask you about your business and use the camera on your mobile phone to show your business work area and proof of ownership to the Google representative.

Step #7: Wait for a review

After the live video, wait 3 - 5 days for the Google team to process and verify your profile. 

FAQ

How long does the verification process take?

It really depends on a number of factors, most especially the verification method used.

  • Phone Call Verification: This method is almost instant
  • Email Verification: The verification email arrives within a couple of minutes.
  • Recorded Video Verification: This can take several days depending on your ability to capture all requirements requested in your video.
  • Live Video Verification: This method can also take several days depending on your ability to prove business affiliation and management during the call.

What happens if I didn’t receive a verification code?

If you attempted to verify your listing using the phone verification method and you didn't receive the verification code .... Place another call.

The same goes for email verification. Request another email.

If you still didn't receive the verification code after 2 or 3 attempts, you can either contact the Google support team

Or talk to me about the issues you are experiencing by typing your questions in the comment section at the end of the page.

💡 Pro Tip: I highly recommend you do not request the code more than 3 times or attempt multiple verification methods at the same time to avoid placing a ban on your profile for exceeding the number of verification attempts.

Can I change the verification method on my listing?

Not anymore.

If your business is eligible for certain verification methods, they will appear on your screen for you to select (Label 1) below

Google no longer gives business owners control over the type of verification method available to them (Label 2).

See what I mean below

No More Options To Change Verification Method Available For Google Business Profile Vanessa Mbamarah

~ No more options to change verification method available for Google Business Profile ~

How do I know my profile is verified?

I've created a guide that shows you how to check if your Google Business Profile has been verified and what to do if it hasn't. Click the image below to access it.

Check If Google My Business Is Verified - Vanessa Mbamarah

Now it's your turn.

I've shown you 4 alternative methods to verify your Google Business Profile (formerly Google My Business).

If your listing is not verified, pick one of the verification methods above and get to work.

If you experienced issues with any of these verification methods, ask me your questions in the comment section below and I'll take it from there.


Whenever you're ready, here are a few ways I can help you.

1. GBP Troubleshoot: Visibility for your brand has never been more important than it is right now. Get help verifying your business on Google or reinstating a suspended Google Business Profile.

2. Promote your business to 10,000 subscribers by sponsoring this newsletter (Opening in Q4)

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